Offline mode of MYOB AccountRight desktop is being phased out

From 17 June 2026, offline mode will no longer be available for MYOB AccountRight version 2026.5 desktop app (PC edition). To ensure uninterrupted access after 17 June, you'll need to move your company file online before that date.

The AccountRight desktop app isn't going anywhere – you can keep using it as long as you move your file online. You'll also benefit from product and security updates, support and online services. Future releases will only work with company files stored online.

The offline version of AccountRight is built on technology that no longer meets today’s performance standards. Moving online will:

• Improve performance, reliability and security, such as 2FA and regular online back-ups

• Ensure MYOB AccountRight is built on current, supported technology

• Deliver faster and more frequent improvements, including stronger AI capabilities

• Align with industry best practice and evolving needs of our customers

We sent a notice via email, Community Forum and in product, that offline mode for MYOB AccountRight version 2026.5 desktop app (PC edition) will be ending on 17 June 2026.

We recommend moving your file online before 17 June 2026 to give yourself time to get set up and resolve any issues. However, you can move an offline file online after this date.

MYOB AccountRight PC Edition desktop will still work. However, offline mode will not be available for your files.

To ensure uninterrupted access to AccountRight 2026.5 (PC edition) and later versions after 17 June, you'll need to move your company file online.

Your ability to access and work within the file will be impacted.

Additionally, your file will be excluded from bug and security fixes and future feature enhancements.

We strongly encourage you to move your file online before 17 June 2026.

After this date, your ability to access and work within the file will be impacted.

Additionally, your file will not receive bug and security fixes and future feature enhancements.

If you need help please contact the MYOB support team on 1300 793 427 (AU) or 0800 150 008 (NZ), they can guide you. 

MYOB AccountRight (PC Edition) desktop will still work. However, offline mode will be not be available for your files from version 2026.5.

To ensure uninterrupted access after 17 June, you'll need to move your company file online before that date.

Your ability to access and work within the file will be impacted.

Additionally, your file will not receive bug and security fixes and future feature enhancements.

Refer to FAQs in this help article. To check if you're using the Server Edition, look for SE in your desktop shortcut description. If there's no SE, you're using the PC edition.

Once your file is online, you will benefit from:

• Improved performance and upcoming AI-powered features
• Automatic cloud backups, protecting your data without manual effort
• Live bank feeds that are more up to date
• Multi-user access — multiple people can work in your file at the same time
• Faster access to the latest software updates as soon as they are released

Moving your file online is a straightforward process you can complete yourself. Visit the MYOB Help Centre and search for 'how to put your company file online' for step-by-step instructions. There is no cost to do this.

Put your company file online

There is no additional charge to move your subscribed file online. It is included as part of your existing AccountRight subscription.

The time varies depending on the size of your file. For most customers, the process takes a short time and can be completed under two minutes. Please contact our support team on 1300 555 123 (AU) or 0508 328 283 (NZ) if you're experiencing any issues.

Once your file is online, your data will be backed up automatically. Offline file backups will no longer be available from AccountRight version 2026.5 (PC Edition), which is another reason to move your file online before 17 June 2026. 

After 17 June 2026, from AccountRight version 2026.5 (PC edition) customers will no longer be able to manually back up a file. We encourage you to move your file online. If you have any concerns, please contact  our support team.

An online backup can currently be accessed for six months.

MYOB uses Microsoft Azure with bank-grade security controls for it’s cloud storage. Servers are located in Australia. Data is encrypted at rest and in transit, with continuous monitoring and threat detection. This is significantly safer than local device storage. 

Only those with an assigned user account has access to the file, unless they choose to share it with their bookkeeper or accountant. Learn more here.

We do not currently have any known limitations on file size. We ask that you contact support to assist if you are having issues.  

If your offline file is tied to an active subscription, you can easily move the file online.

If the file does not have a subscription, you will need to purchase a subscription to move the file online and continue working effectively in the file.

Please contact MYOB on 1300 555 123 (AU) or 0508 328 283 (NZ) if you have any questions or concerns. 

Yes. To ensure uninterrupted access after 17 June 2026, you'll need to move your company file online before that date.

From AccountRight version 2026.5 (PC edition) your ability to access and work within the file will be impacted.

Additionally, your file will not receive bug and security fixes and future feature enhancements.

Yes. Any client files currently running in offline mode will need to be moved online before 17 June 2026. MYOB reached out to partners directly with guidance and resources to help you manage the transition for your clients. 

Your accountant or bookkeeper would have received their own communication about this change and can help you move your file online. We recommend discussing this with them as soon as possible so they can support you before the 17 June 2026 deadline.